If you're suddenly getting blank prints from your Dymo printer, then the reason for it is most probably the recent Windows update. To resolve the issue, simply Uninstall the update and reinstall the Dymo drivers!
In order to uninstall the latest Windows update, please follow the steps below:
- Please check what version of Windows you have, and click on Windows logo (bottom left corner) and type “winver”.
Here you can see version of your Windows (example: “Version 1909”).
2: Please go to Control Panel > All Control Panel Items > Programs and Features Click on the “View installed updates”
3: Remove Windows updates that are corresponding to your Windows version, see below:
- For Windows 10 version 1909 – remove -> (KB5000808)
- For Windows 10 version 2004 – remove -> (KB5000802)
- For Windows 10 version 20H2 – remove -> (KB5000802)
- For Windows 10 version 1809 – remove -> (KB5000822)
- For Windows 8.1 – remove -> (KB5000848 and KB5000853)
- For Windows 7 SP1 – remove -> (KB5000841 and KB5000851)
4: Select the appropriate file, corresponding to your Windows version and uninstall the program.
5: Restart your computer.
The above steps should resolve the Blank labels issue.
Here are some Additional Troubleshooting Steps for Dymo.
Along with NativePrint as a printer setup option in Settings> Printer Settings, you can also opt for AccelerPrint.
We also have our own Desktop applications that help with printer setup for Thermal printers.