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Send to Amazon: FAQ

Can I convert SKUs to FBA using Send to Amazon?

No, only SKUs that already have been converted to FBA are displayed in step 1 of the shipment workflow, Choose inventory to send. To learn how to convert SKUs to FBA, go to Getting started with Fulfillment by Amazon.

How can I view my Send to Amazon workflow?

You can view your Send to Amazon workflow by clicking the shipment name in the Shipping Queue. To learn about switching between active workflows, see the Switching workflows section above.

How can I access workflow details from previously created shipments?

You can get information about all confirmed shipments from the Shipping Queue and search for them using the shipment ID. Click on a shipment in the Shipping Queue to go to the Shipment Summary page. There you can track the shipment, see shipment contents, and reconcile inventory. To view the shipment in Send to Amazon, click the link next to Created using.

Can I rename my Send to Amazon workflow?

No, you cannot rename Send to Amazon workflows at this time.

Is Send to Amazon available in Amazon Marketplace Web Service?

No, shipments created in Amazon MWS can't currently be completed in Send to Amazon. We are working to enable this functionality in Amazon MWS.

Can I schedule a delivery appointment at fulfillment centers in the Send to Amazon workflow?

No, Amazon does not allow general public deliveries. Only professional carriers are allowed to make delivery appointments at fulfillment centers through Carrier Central. For more information, go to Carrier requirements for LTL and FTL deliveries.

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